The device we received from the customer's address is repaired in our laboratories. We deliver it back to your door. Necessary fault detection beforehand are made and accordingly, proposals are made to the customer about repairs and improvements. is taken away. The pricing created in this context is suitable for the customer. repair is carried out. If it is not suitable, the device Just a service fee, without any action or additional cost. Within this scope, the device is delivered back to the customer's address. In this sense We are proud to be the first and only service providing this service in Turkey.

It is a convenient service for anyone who uses a computer. It is in the VIP service category where the customer does not get tired in any way or does not fall behind in any request depending on the weather conditions. Although the premium is comprehensive the service fees are quite reasonable. Moreover as a company we would like you to know that we are not actually a fan of service fees. The underlying reason for the pricing policy is to prevent this feature we offer from being abused by competitors and thus to provide effective service to our own customers without wasting time.

If you are to come to the headquarters, it will always be much better to inform us due to the service density. However, in the normal process a service request must be created and for this it is necessary to call and registration is required. Thus your service will be provided at the specified time. Therefore it can be said that we have a partial appointment process.

No our fault detection is free of charge. As a team we first pass the device through certain checks and give preliminary information to the customer about the current malfunction. Then if the customer wishes, he starts the repair process by making the payment. If it is not requested no fault detection fee is charged, only a service fee created in the form of door-to-door delivery is requested.

We have a repair service for all notebooks and desktop computers. Even if it is a brand that is not produced in Turkey or whose spare parts are not in Turkey, we carry out the repair process by providing the necessary supply from abroad.

It is carried out by wire transfer. Service charges can also be paid by credit card at the door.

We have two types of warranty processes. These are in the form of original components and equivalent components. Not only the original component but the entire device is covered by a 24-month warranty. In the case of equivalent components a 3-month service guarantee is given only for the transactions made.

Every rule in the technical service literature in the world remains valid for Premium Computer Service. In this context user errors such as malfunctions caused by incorrect voltage, failure to install a compatible adapter, impact of the device or spillage of water on the device violate the existing warranty conditions.