Send Cargo

Premium Computer Service Cargo Shipment Form

Domestic Shipping Code 311710631

You can send products with the agreement number.

As Premium Computer Service, in the capacity of Data Controller, we collect your personal data in the categories of identity, address, contact and product information in order to carry out technical service processes (receiving your product to be repaired, detecting the problem in the product, repairing the product successfully and delivering it to you after repair). We collect it through this form.

Name Surname

E-Mail

Phone Number

Verification Code

Enter the verification code we sent to your GSM number.

Fault Detection

Shipping costs belong to the sender.
Back The choice of the cargo company in the shipment is our company's at its discretion.

City

District

Open Address

Shipping Center

Device Type

Brand

Model

Serial Number

System Password

Bios Password

Operation of devices that are not specified even though they have a password deadlines may be delayed. The privacy of your data is yours If your data is important, please take a backup and restore the device. reset.

Notes

File

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File Size

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Drop files to upload

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Post-Sending Processes

After the device reaches our service, it is under normal conditions. Cargo delivery time is 1 day, our technical service system A reply message will be sent to you via your device. You will be informed that it has been delivered by our service.

The device received by our service is placed in special boxes. is placed and a form label is printed on it. In this way Your device is protected from external factors (dust, impact, etc.) There is no confusion whatsoever.

After the device is tagged, it is placed in the service queue. failure as soon as possible depending on service intensity. detection is completed. As soon as a malfunction is detected, you will be The answer is written via your service form.

Device malfunction and estimated costs are your responsibility. is notified. The device is waiting for a confirmation message from you. It is placed in the "pending approval" queue.

After your confirmation message, the device will be processed on the same day. Necessary repair work begins.

After the repair process is completed, the device are taken to tests. Device operation that passed the tests without any problems Payment to your service form in the "completed" order Information about the methods is given.

Once the payment process is completed, the device is carefully packaged and is made ready for shipping, in service form It will be sent by cargo to the address you specified.

Cargo Shipping Agreement

To confirm the agreement, scroll down to the text and click “I have read it” You can check the "and I confirm" box.

The user regularly updates the data stored in the product. is responsible for backing up. Premium Computer Service, its own Data on products delivered to authorized services protecting, backing up or recovering cannot be held responsible. During maintenance and repair work Mandatory actions to be taken or premium status of the product Computer Service Technical Services/Technical Service that may arise due to transfers between units Our company cannot be held responsible for data loss.
The maximum repair time is 20 business days. Product at Authorized Service If delivery is not received within 90 days, our company will not does not accept legal liability.
As stated in the user manual (liquid contact, physical damage, etc.) user errors, unauthorized Warranty period according to interventions and invoice date Expiration will void the product warranty. Guarantee For products other than these, the Authorized Service diagnoses the malfunction and to the user; email, SMS, phone etc. repair by means submits an offer for the fee. The user accepts this offer or If he/she refuses, he/she must inform our company by the same means. In case of approval, Premium Computer Service authorized service repair fee to the bank accounts specified by must deposit. Repair operations, user approval and repair It starts after the fee is paid. User 10 days If there is no rejection or approval within the period, the device will not be repaired and will be refunded. Defective parts in paid repairs is delivered/sent to the customer. After selling Paid according to Article 10 of the Services Regulation At least 6 months warranty is given for the replaced spare parts.
The device has a 24-month warranty as of the invoice date. goods In case of malfunction during the warranty period, repair time periods are added to the warranty period.
Premium Computer Service provides customer service in its transactions. personal data to its own recording environment under any circumstances. will not take it. any personal data inside the device. If you leave it and deliver it to the authorized service, all The responsibility lies with the customer.
Users can use their devices without delivering them to the authorized service. first, from all their social media accounts, Exit all software, programs and websites must have done; All these channels mentioned are logged in again. It must be closed in such a way that it cannot be done. any Leaving personal data inside the device and sending it to the authorized service In case of delivery, all responsibility belongs to the customer.
Premium Computer for the product for maintenance and repair operations. Between Service Technical Service Units Due to data loss that may arise from transfers Our company cannot be held responsible. Maintenance when necessary, Inter-service transfer for repair and replacement operations can be done.
Defective parts replaced under warranty can be shown to the consumer but Premium Computer It remains in the service.
Send your device to Premium Computer Service Authorized Service. delivered and signed the Technical Service Product Delivery form. persons or institutions involved in all matters contained in this Agreement. is deemed to have accepted the conditions in advance.

RESPONSIBILITIES OF SERVICE STATIONS

Authorized service station at the consumer's location Providing after-sales services if not available, Authorized service station closest to the consumer is responsible.
Contrary to the issues in the introduction and user manual authorized service, except for uses stations from consumers within the warranty period. Transportation of shipping, postal, cargo or service personnel cannot charge any fees such as expenses.
Service stations, these After-Sales Services The matters specified in Article 11 of the Regulation Arranging the documents containing and making a copy of them It is mandatory to give it to consumers.
During its lifetime, the product must be transferred to authorized service The maintenance and repair period at the stations is maximum cannot exceed the deadline. This period includes the goods within the warranty period. Report the malfunction to the authorized service station or dealer. on the date of notification, if it is outside the warranty period, the goods From the date of delivery to the authorized service station starts. Consumer fault notification; telephone, fax, by e-mail, registered letter or similar means can. Proof of notification in case of dispute The liability lies with the consumer. After sales services so that consumers can contact us regarding A telephone line is allocated by the manufacturer or importer. In case of this line, the manufacturer or importer a tariff higher than the usual tariff can't choose.
The date the repair of the product is completed will be sent to the consumer by telephone, text message, fax, e-mail, registered letter and It is reported in a similar way. Notification in case of dispute The burden of proof is on the authorized service station. belongs to. 6. Outside the warranty period of the product, service installation, maintenance and repair services provided by the stations. Regarding the service, the same malfunction within one year In case of repetition, the consumer will be asked under any name No fee can be requested. The consumer's product is included in the user manual. Malfunctions caused by use contrary to the instructions is outside the scope of this paragraph.
Outside the warranty period of the product, with the warranty certificate service station of a part that does not have to be sold In case of replacement or sale by not less than six months for the part replaced or sold. A warranty period is given as follows.
Return the product to an authorized service station within the warranty period. or ten business days from delivery to the seller. If it cannot be resolved within time, the manufacturer or the importer; until the repair of the goods is completed, similar another good with features available to the consumer It is mandatory to allocate it. Another with similar features If a good is not wanted by the consumer, the producer or importers are relieved of this obligation. regarding this The burden of proof lies with the manufacturer or importer.

I Have Read and Approve

Via the communication channels I will mark below Sending me messages for campaign and advertising purposes, sending messages for this purpose, my data for this purpose permission to be processed and shared with your suppliers. I give.

Phone/Call Center

E-Mail

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