Onsite Computer Service

On-site computer service is a special service model that aims to detect and solve problems in our customers computers on-site. Dear customers, when you have any problems with your computers, you can contact Premium Computer Service and invite our expert technical team to your home or workplace.

What are the Advantages of On-Site Computer Service?

On-site computer service is a type of service that aims to solve customers computer problems on-site. The advantages are as follows:

Save time: Instead of taking it to the computer service, the technical team comes to the specified address and solves the problems on the spot. This saves customers time and allows them to get back to work faster.
Personal service:The technical team provides one-on-one service at the customer's home or workplace. This gives customers a personal and special service experience.
Protection of sensitive hardware:For computer users with high-value hardware, it avoids damages that may occur during transportation.
Problem detection with an expert eye:The technical team examines the physical and software problems of the computer on site, identifies the problems with expert opinion and offers solution suggestions.
Risk avoidance:It minimizes the risk for customers who do not want to leave home, especially during the Covid-19 epidemic. Our team provides service by taking the necessary hygiene measures.
Cost advantage:Since there are no transportation and cargo costs, it allows us to provide a more economical service to customers.
Custom solutions:Every customer's computer problem is different. On-site service increases customer satisfaction by providing solutions specific to the customer's needs.
Quick solution:The technical team detects and solves problems on-site. This eliminates the need for customers to leave their computers at the service centre for long periods of time.
Business continuity:For businesses and companies, on-site repair of computers ensures business continuity and does not disrupt operations.
Customer satisfaction:Solving problems quickly and effectively at the customer's home or workplace increases customer satisfaction.

With all these advantages, on-site computer service aims to solve computer problems in the most effective way by offering customers a practical, fast and personalized service.

How to Perform On-Site Computer Technical Service?

The first step of our service phases is to communicate effectively with our customers and identify problems in their computers. Our customer representatives conduct a detailed interview and perform a general analysis of the problem. In this way, it is possible to understand the problems our customers experience with their computers and determine the right steps for the solution.

During the appointment and planning phase, a day and time that suits the needs of our customers is determined. Our technical service team carefully plans to reach the specified address on time. When the appointment day arrives, our expert technical team is ready to solve the customer's problem.

During the technical service visit, our team comes to the specified address and detects the problem on the customer's computer. Necessary repairs are carried out at the door and the customer's computer is restored to working smoothly.

If the problem cannot be solved on site or a more detailed repair is required, the computer is taken from the customer and taken to our repair center. After the repair is completed, the computer is returned to the specified address. Premium Computer Service carries out a detailed testing process to ensure that the computer works smoothly and delivers it to the customer. These stages are a process that is meticulously implemented in order to provide the best service to our customers.

Who Can Benefit from Our On-Site Computer Service?

Various user groups can benefit from on-site computer service. Premium Computer Service aims to meet various needs by offering a wide range of services to our customers. In this sense, anyone listed below can use our on-site computer service.

Home users: Computer users at home can choose this service to solve malfunctions or performance problems on their computers on-site. This means time savings and comfort for home users.
Businesses and companies: Small, medium or large-sized businesses, companies or offices, organizations with more than one computer can maintain business continuity by benefiting from on-site computer service. They can also benefit from the advantages of bulk service procurement.
Freelancers: Freelancers or professionals who do not want to disrupt their work can focus on their work by getting on-site computer service rather than dealing with computer problems.
Employees with a busy work schedule:: Individuals who have difficulty taking their computers to service due to their busy work schedule or do not want to receive remote technical support can save time with on-site computer service.
Those who work in risky environments: Customers who do not want to leave home or are in a risky environment, especially due to the Covid-19 epidemic, can choose this service to solve their computer problems on-site at their homes or workplaces.
Users with sensitive equipment: Computer users with high-priced hardware can choose on-site computer service to avoid any damage that may occur during the transportation of their computers and to entrust them to expert hands.
Those who are looking for an economical and quick solution to the service: Anyone who is looking for an economical solution and wants the problems to be solved quickly can benefit from the on-site computer service.

Premium Computer Service is here to solve the problems of our customers' computers in the most effective and fast way. To benefit from our on-site computer service and get detailed information, you can contact us immediately by filling out the contact form.